Customer Reviews

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DealerRater Jul 8, 2018

My 2012 Ferrari FF had been intermittently displaying a “Restricted Engine Performance” message on the left TFT screen. This problem proved difficult to diagnose, taking two weeks of research and testing involving the shop’s Master Mechanics and Technicians as well as Ferrari USA and Italy. After replacing a fuel pump and bad wiring the problem was corrected and the car runs normal again. Russell Bastian, my Service Advisor, was exceptionally courteous and helpful in keeping me up to date on their progress and responsive to my concerns of the storage of my vehicle in the sun. Gary Hopkins

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DealerRater Jul 4, 2018

Brought in my 4200 GranSport for annual flush and refresh. Work performed to satisfaction, car was returned in prime condition. I am comfortable that this dealership provides class "A" service, and while I'm not anxious to bring the car in for more service - I do believe that when it is warranted, they will be there to provide the best help to restore the car to working condition and get me out on the road.

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DealerRater Aug 6, 2015

Simply said I was looking for a pre-owned Porsche, all other stores nearby had terrible sales reps and treated me like a scrub. One lady even at the Audi store was incredibly rude towards my wife. Regardless this is about Chris. Very Friendly, not a rouse but I felt sincerity from this gentlemen. I spotted something I was not expecting to see at the store and not what I was planning on. Chris offered a test drive although the car literally physically did not work out for me. It was nice to get proper human treatment without feeling I was ...

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DealerRater Feb 8, 2014

I have bought most of my cars from these Penske Dealeriships since 1999 and have always been extremely satisfied with their friendliness, professionalism and service.

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DealerRater Apr 7, 2012

In August 2009, my family and I were on vacation in Phoenix. The highlight of the vacation was to visit Scottsdale Ferrari. Our son, Ronnie Horak II has always been interested in a Ferrari’s, so we stopped by the dealership. Chris Pauken was very gracious and took us on a tour of the dealership. He spent several hours educating all of us on the Ferrari 360 and the Ferrari history. Chris introduced Ronnie to a real Ferrari 360 Modena, which he had in inventory. That was all it took! He is responsible for Ronnie's passion for the Ferrari 360 Modena. In 2010, Ronnie ...

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DealerRater Aug 13, 2011

Me my dad and my broter were visiting Scottsdale, and we were there because my dad comes down to scottsdale occaionaly, for business. He knows me and my broter are into cars and he said that there were some fancy dealerships down the road from where he works. So he took us too Scottsdale Ferrari. I'm not going to lie, the people there were very, very nice. They treated us extremely well even though we werent in the market for a Ferrari. They were absolutely fine with us walking around taking pictures of the cars. The gift shop prices ...

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DealerRater Jun 25, 2011

Great experience! Danny Rains was very helpful and easy to deal with. No stress, no pressure and we got a great car at a good price!

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DealerRater Jun 10, 2011

Chris Pauken made my car purchase a dream. I was looking for a newer Range Rover HSE to replace my fun car. An aging Land Rover Discovery that couldn't hold my three children for long trips (no center seat shoulder harness). The dealership had the right car that I was looking for with the options I wanted. We went through the price negotiations quickly without any drama. Chris also negotiated a very fair price for my trade. The Discovery was in good shape so the finance person was looking to buy it for her dad as a 4-wheeler for ...

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DealerRater Jun 10, 2011

Fantastic experience...very nice, responsive and easy to work with--plus Scottsdale Ferrari has some of the most beautiful cars I've ever seen. Highly and emphatically recomended

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DealerRater May 26, 2011

demian - did a great job for me i found him to be straight froward and honest. more importantly he had the necessary time to help me get the ZR1 corvette that i purchased through the hassels of califronia registration. as he knows i am fortunate in that i already own another corvette, a ferrari and a turbo porsche with my sights set on the purchase of a 438 ferrari in the near future. because of demian i am planning to return to your dalership to purchase it. my best to your continued success

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DealerRater May 17, 2011

I was searching for a Cadillac XLR for my wife (as a surprise) when she returned from a missions trip with our church. She had been wishful thinking about one ever since we test drove one four years ago on our anniversary in Palm Springs. I searched online for a few days and found one at Scottsdale Ferrari in Scottsdale, AZ. I called the dealership and was transferred to Lonnie. He told me about the car and when he couldn't answer all my questions agreed to call me back with more details. He called back a half hour later ...

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DealerRater May 11, 2011

My recent purchase experience of my 2011 Maserati Grantourismo S from Chris Pauken at Scottsdale Ferrari-Maserati was the "BEST" car buying experience I have ever had. Chris was greatly knowledgable, professional, easy to work with and best of all came with zero high pressure! Delivery of my car was no hassle and Chris has been great in checking up on me since my purchase!!! Overall I was greatly impressed with everyone I came in contact with and the dealership was a total candy store for grown ups! If you are in the market for a luxury vehicle I would ...

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DealerRater May 11, 2011

Why did I give all 5's? Let me tell you. I was greeted by Chris Pauken, pleasantly and enthusiastically. Just what I expected from a Ferrari Dealer. I test drove the cars I was interested in. Not just around the block but on some roads that would allow me to experience the Ferrari spirit. Long story short. I bough a 458 Italia from Chris, because he made not only the driving experience soul stirring but with his knowledge and expertise of each model, my soul was stirred listening to him explain the car and its nuances. Chris then made the purchase ...

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DealerRater May 11, 2011

I purchased a 2002 Corvette Z06 from this dealer two States away. I live in Houston and was not haveing any luck in finding the perfect car that I was looking for close to home. As with most folks, I am always a little bit nervous about buying a car without actually seeing it. Pictures tell a good part of the story, but not all of it. Dealing with Lonnie turined out to be a great car buying adventure, with no suprises along the way. The car is beautiful and is in great mechanical condition. They handled all of the paperwork ...

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DealerRater May 10, 2011

I had visited another competing dealership in the area and was not treated well. The entire team at Scottsdale Ferrari was very relaxed and enjoyable to work with. They bent over backwards to get me into the car I wanted. The negotiations were less than 10 minutes and the paperwork was about the same. I am very satisfied and will definately be back.

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DealerRater May 8, 2011

I had a great experience working with Lonnie Moore on the purchase of my 07 911 Turbo. He had all the answers I was looking for and made the purchase of my car a noteworthy one. I was somewhat reluctant buying a car off the net without looking at it, but Lonnie assured me the car was perfect. He was not kidding. It's everything I dreamed of and more. Thank you for making my buying experience a good one and will definitely look to you in the future for my auto buying needs.

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DealerRater Apr 23, 2011

Had a great experience with the recent purchase of my Range Rover. Lonnie did a great job explaining the details of the transactions and seemed very knowledgable of my specific vehicle. Because I was an out of town buyer I was somewhat hesitant to purchase. However, the price along with the ease in receiving shipment convinced me to take the plunge. Would definitely deal Lonnie again.

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DealerRater Apr 15, 2011

We’d spent the last several days car shopping and ended up at Scottsdale Ferrari. I must say that I was extremely pleased with the purchase of my Audi truck. The service was exceptional! When I drove up to the dealership Dan was helping another client but walked out to greet me and asked if I wanted to see the inside of the truck. I opened the car and started it for me and once he finished with his other client we went on a test drive. I did not have to wait long for him to finish with his ...

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DealerRater Nov 30, 2010

I was very pleased with my new purchase of a Chrysler 300C w/Hemi. Dan and Joe were awesome and even stayed late on a Holiday weekend to finalize my purchase. I was extremely grateful to not have to come back on Saturday because I live in Avondale. They were very pleasant to work with and I would definately recommend to my friends and family to buy at Scottsdale Ferrari. Great Team!!! Thanks guys!!! Kasandra Romo

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DealerRater Nov 16, 2010

I don't normally write about excellent service mostly because I don't experience it very often. I must say my experience with Scottsdale Ferrari was a exceptional. The dealership met all my expectations and then exceeded them. Everyone at the dealership is friendly and knowledgeable but I have to say Chad Morgan is man who knows his automobiles. I enjoyed all the information he shared, there wasn't a question he couldn't answer and his passion for cars and his job is obvious. I would recommend anyone looking for a car and a salesman with knowledge and integrity ...

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DealerRater Oct 5, 2010

From the moment I contacted Scottsdale Ferrari Maserati, Jay and Chad provided excellent customer service. They kept in constant email communications with me and made the purchase of my 2008 Porsche Cayman S the best car buying experience I have ever had. Each email and telephone exchange was simply positive where they had a solution for each challenge that I presented. I was moving from overseas back to Washington DC and did not have time to pick up my car and Jay arranged shipment of it via enclosed truck. All of the necessary paperwork to complete the purchase was sent to ...

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DealerRater Oct 5, 2010

I purchased a 2007 Maserati Quattroporte Sport GT from Scottsdale Ferrari and I have had the best experience dealing with Chad and Jay. It was a great price for superior value. I bought the car online via eBay Motors, and it being an out-of-state purchase on top of an online purchase, I was understandably a bit nervous. Chad and Jay were super at making me feel comfortable throughout the entire process. No hard sell from them and they were very responsive with any questions I had. They took care of all the details and walked me through the entire procedure for ...

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DealerRater Oct 3, 2010

I first spotted the 03 911 on Auto Trader.com and then called the dealership.Gary Simon answered and since I was an out of state buyer, I asked him to describe in detail the condition of the car and any flaws he saw,and his overall impression of the car before flying to Phoenix to see it in person. Gary did a very accurate job and based on his description,I decided to see the car for myself.Gary picked me up @ the airport, in the 911,and then spent plenty of time on a test drive with me.I was happy ...

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